【Column】"Art and science of motivation"
According to the testimony at House Committee on Financial Services in the US, it is reported that higher incentives lead to worsen performance.
In the presentation entitled Art of Motivation, Mr. Daniel Pink pointed that a firm may need more autonomy for individual in reference with the results of financial crisis pointed by testimony. Therefore he suggested that autonomy on organizational member should greatly count for organizational development.
Indeed, according to the government report on financial sector, it shows that higher incentive, in financial industry in the US, led to worsen performance. It concluded that this high incentive was one of factors causing financial crisis.
However, as Mr. Daniel Pink stated, autonomy on organizational member may oppose to the concept of organization, a social arrangement that shares own values and goals in common. If each organizational member behaves differently with its autonomy at workplace, then the organization would no longer work just turn out to be a group of people.
I position motivation close to art rather than to science. In fact, motivational factor varies per each individual. On the one hand, one may be motivated by high reward and social status, however, on the other hand, other may be motivated to work hard by long term goals or by making ends meet for daily life. The motivation itself, different from technical and human skills, is invisible and hard to see by others.
In terms of motivation, one of good thing manager can do for his subordinates is not to motivate others directly but remove barriers of motivation, which are hygiene factors. As psychologist, Dr. Frederick Herzberg in the US, stated in his Herzberg's two-factor theory, two many factors such as Motivators and Hygiene factors. What manager can do at most in terms of motivation is to focus on removing hygiene factors.Followed by the previous post, this post discuss components and factors of globalization.